Lead Site Reliability Engineer

Humana

1d • $117,600 - $161,700 • Hybrid

About The Position

The Lead Site Reliability Engineer maintains, integrates and implements software applications within the organization. The Lead Site Reliability Engineer works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead Site Reliability Engineer coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. Ensures proper controls are established and maintained over test and production systems and software source code. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Requirements

• Bachelor's degree in computer science or related field.
• 8 or more years in information technology field, SRE, DevOps, Platform Engineering.
• 2 or more years of project/technical lead experience.
• Understanding and experience with generative and agentic AI tools for authoring and analysis.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Nice To Haves

• Master's Degree
• Domain knowledge and experience working in the health care sector, specifically pharmacy
• Experience with .NET, Java, Typescript, SQL Server, Oracle Database, Postgres, MongoDB, Kubernetes, Temporal, and similar technologies, particularly in a regulated enterprise environment
• Experience working with Agile SDLC and/or Scrum
• Extensive experience with large-scale observability tools such as Dynatrace and Splunk

Responsibilities

• Maintains, integrates and implements software applications within the organization.
• Works on problems of diverse scope and complexity ranging from moderate to substantial.
• Coordinates software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.
• Ensures proper controls are established and maintained over test and production systems and software source code.
• Advises executives to develop functional strategies (often segment specific) on matters of significance.
• Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision.
• Uses independent judgment requiring analysis of variable factors and determining the best course of action.
• Demonstrated ability to lead high-severity incident and service restoration bridge calls, including coordination and communication with senior leadership.
• Must possess strong verbal communication skills, remain composed under pressure, provide clear status updates, drive technical teams toward resolution, and confidently manage stakeholder expectations during critical outages.
• Ability to perform root cause analysis over a broad range of software technologies in a large, multi-system production environment supporting critical pharmacy operations.
• Availability for occasional and/or weekend escalations on an as-needed basis, to support pharmacy releases and escalations.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior