Lead Site Reliability Engineer (Platform & Security)

GE HealthCareBellevue, WA
Remote

About The Position

As Lead Site Reliability Engineer, you’ll partner with platform architects, security leaders, and product engineering teams to ensure a mission-critical healthcare platform operates reliably, securely, and predictably in production environments. This role focuses on the operational reliability, availability, and security of a cloud-native application platform, with responsibility for service health, incident response, automation, and continuous improvement. The platform integrates with data and AI services owned by partner teams, and this role works closely with those teams to ensure aligned observability, clear dependency management, and stable operational outcomes. You will operate defined service-level objectives, support incident response and post-incident analysis, reduce operational toil through automation, and contribute to the consistent application of reliability and security practices across the platform and its dependencies. Reliability and security are foundational to GE HealthCare’s mission of delivering dependable, high-quality healthcare technology.

Requirements

  • Bachelor’s degree in Computer Science or a related field.
  • 3–5 years of experience in site reliability engineering, platform operations, or software engineering supporting production systems.
  • Experience supporting workloads on cloud platforms, including monitoring, alerting, and incident response.
  • Hands-on experience with Infrastructure as Code, CI/CD pipelines, and operational tooling.
  • Working knowledge of Java and/or Python and distributed or service‑oriented architectures.
  • Experience operating security controls in regulated environments.
  • Strong communication and collaboration skills.
  • Must be legally authorized to work in the United States.
  • Visa sponsorship is not available for this position.

Nice To Haves

  • Experience supporting SLO-based reliability models for platform or SaaS services.
  • Familiarity with regulated software delivery environments and audit processes.
  • Experience collaborating across multiple teams supporting integrated systems.
  • Familiarity with healthcare technology environments or data‑driven platforms.

Responsibilities

  • Operate and support defined SLIs, SLOs, and error budgets for application services, APIs, and runtime infrastructure.
  • Monitor system health and participate in incident response to restore service and minimize impact.
  • Contribute to post‑incident reviews, including failure analysis, documentation, and corrective actions.
  • Build and maintain observability artifacts such as dashboards, alerts, and runbooks.
  • Reduce operational toil through automation and infrastructure improvements.
  • Implement and operate platform security controls, including identity integration, access control, encryption, network protections, and secrets management.
  • Support integrations with shared enterprise services and coordinate with partner teams on operational dependencies.
  • Assist with security, compliance, and audit-readiness activities, including evidence collection and remediation tracking.
  • Work closely with application teams, platform engineers, DigiOps, and partner organizations.
  • Participate in design and code reviews with a focus on operability, reliability, and security.
  • Communicate clearly regarding ownership, escalation paths, and issue resolution.
  • Improve operational practices through enhanced automation, documentation, and standard procedures.
  • Maintain and contribute to runbooks, service manuals, and onboarding materials.
  • Apply and grow knowledge of Site Reliability Engineering best practices.
  • Follow established security and privacy controls in accordance with healthcare regulations (HIPAA, GDPR).
  • Partner with operations and customer-facing teams to support incident resolution and improve reliability outcomes.

Benefits

  • medical
  • dental
  • vision
  • paid time off
  • a 401(k) plan with employee and company contribution opportunities
  • life insurance
  • disability insurance
  • accident insurance
  • tuition reimbursement
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