Lead Site Reliability Engineer, Engineering Enablement (Remote)

Cisco•Boston, MA

1d•$166,300 - $238,300•Remote

About The Position

The SRE Engineering Enablement org for our Network Platform team supports our CI Platforms, Developer Environments, tools, automation and processes that facilitate developers’ day to day work for over 2,000 engineers. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, artifact management, CI, education, and documentation. Our customers are all engineers at Cisco. As a Lead Site Reliability Engineer, you will architect, build, and evolve the developer experience for Cloud Engineering teams. You will work within a team distributed across the US and UK and collaborate with other teams across SRE and Cloud Engineering. Your decisions will shape the day to day operations of Network Platform cloud, and enable our engineers to easily, safely, and confidently experiment on and build great products!

Requirements

Bachelor's degree and 8+ years of relevant experience, or Master's degree and 6+ years of relevant experience or equivalent related work experience
Have a software development background with 5+ years experience coding with languages like Ruby or Python.
Experience mentoring and providing technical oversight for a team
Experience with systems at scale, managing and operating distributed systems at a scale of 1,000+ nodes or high-concurrency environments with an owner/operator mindset.
Automation experience in configuration-as-code and infrastructure automation.
Have experience with modern Unix/Linux operating systems/distributions.

Nice To Haves

Experience in a hybrid cloud environment (we deploy to bare metal, container orchestration, and managed cloud services).
Rapid technical adoption experience, evaluating and adopting new technologies with quick turnaround to address critical production gaps or security vulnerabilities.
Experience building and supporting tools for a quickly growing engineering organization (2,000+ and growing).
Background in containerization.
Familiarity with DORA and SPACE published DevOps measurement metrics.

Responsibilities

Lead the design and evolution of critical infrastructure for building, testing, and deploying our cloud applications.
Take the lead on complex problem resolution and debugging of internal and vendor-supplied tools.
Influence and drive operational excellence within the organization.
Learn and understand the priorities and practices of other engineering teams to design systems that work for them.
Partner with engineering leadership to define roadmaps, reporting on productivity gains and platform health to the SVP level.
Lead complex troubleshooting, perform blameless postmortems, and champion sustainable on-call practices across the organization.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
paid time away
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (Non-exempt employees)
flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) (Exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
annual bonuses
performance-based incentive pay