Lead Services Specialist - Srvcs Project Management

GE Aerospace•Evendale, OH

1d•Onsite

About The Position

The D&S CSS services team supports the execution of Military Customer Returns and Services Contracts for MRO component repairs across all military platforms. The Services Specialist will have responsibility to Coordinating activities the context of a production or services project to fulfill a customer order. Heavy emphasis will be on Supplier relationships and Services contract novation and development. This role is based in Evendale, Ohio within Services Project Management supporting aftermarket product support commitments for military customers. The position partners closely with services sourcing, procurement, legal, engineering, quality, repair/MRO operations, and suppliers to ensure strong supplier performance and compliant execution for the F414 Navy customer. The Lead Services Specialist 1 will engage with suppliers to improve understanding, accountability, and execution of aftermarket product support commitments, including repair availability, on-time delivery, repair turnaround time (TAT), warranty, and reliability. This role builds and manages supplier relationships, supports negotiations and long-term repair support contracting, and represents the voice of the customer in supplier interactions. The role also collects and analyzes supplier performance data, leads recovery actions when delivery or performance is at risk, and ensures adherence to applicable military customer requirements and regulatory frameworks.

Requirements

Bachelor’s degree from an accredited university or college OR a high school diploma / GED with at least 6 years of experience in relevant job family groups/functions

Responsibilities

Drive supplier accountability to achieve aftermarket support commitments (availability, OTD, TAT, warranty, reliability) for the F414 Navy customer.
Collect supplier data, support analysis, and maintain clear reporting (including scorecards) on spend, delivery, and performance trends.
Partner with Services Sourcing Leaders to identify delivery barriers, establish recovery plans, and resolve supplier performance issues.
Build trust-based supplier relationships; conduct supplier engagements, including visits and on-site reviews, representing customer and business priorities.
Support or lead supplier negotiations and long-term repair support agreements; interface with the Legal team as needed.
Ensure customer satisfaction and compliance with military customer requirements and applicable regulatory frameworks (including FAR/DFAR/DPAS and related oversight expectations).
Execute and/or coordinate RFQs, requisitions-to-PO conversion, PO placement, and PO health reporting; review orders for accuracy and compliance.
Support industrialization of new parts and repairs at suppliers, including capability/capacity alignment for current and future services contracts.
Work effectively in a matrixed environment with procurement, engineering, quality, MRO/repair operations, sales, and external partners to ensure supplier execution aligns to customer needs.
Operate across required sourcing and services systems and coordinate software access requests (including for contingent employees) as needed to enable execution.
Lead special projects supporting productivity initiatives and broader services performance improvements.
On occasion, brief senior executive leadership on supplier performance, risks, recovery plans, and key actions; communicate precisely and proactively in incomplete-information environments.