Lead Services Specialist - Training

GE Vernova-posted 24 days ago
Full-time • Mid Level
Schenectady, NY
5,001-10,000 employees
Electrical Equipment, Appliance, and Component Manufacturing
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The Technical Instructor is part of the GE Renewable Energy Learning Center team, based in Niskayuna, NY. However, the instructors are responsible for providing training in the classroom at the center, from home virtually and at wind farms in North America. The training includes technical engineering courses to technicians and engineers of renewable energy farms who will be performing installation, commissioning, servicing and repair of the wind turbines.

  • Uses learner-centered approaches
  • Builds rapport with learners
  • Facilitates active learner-centric activities
  • Helps learners meet their intended outcomes
  • Embeds assessment throughout every learning experience to increase learning effectiveness
  • Inventories and monitors collective needs
  • Helps synthesize a clear set of outcomes
  • Focuses on process rather than content
  • Shares ownership in making decisions
  • Constantly strives for improved quality by strengthening the process.
  • Clearly defines desired results of a training by doing an analysis of performance expectations to produce the level of professional that the company needs for that defined position and then provides ongoing professional development to supports their career development that includes design functions at the program, course and activity levels
  • Constantly monitors state-of-the-art technologies to include VR experience
  • Learns quickly, selects appropriate tools
  • Increases performance by creatively applying technology in innovative ways
  • Uses a variety of software effectively for organizing materials, providing 24/7 learning and assist in building communication practices between instructors and students
  • Looks for ways to improve the look and feel of the presentations and learning objects or create new ones to support changing learning objectives
  • Bachelor's Degree in Electrical, Mechanical, IT, Computer Science, or any other technical program from an accredited college or university with a minimum of 3 years of experience in power generation operation, maintenance, and troubleshooting
  • OR Associate's Degree in Electrical, Mechanical, IT, Computer Science, or any other technical program from an accredited college or university with a minimum of 4 years of experience in power generation operation, maintenance, and troubleshooting
  • OR High School Diploma / GED and minimum of 6 years of experience in power generation operation, maintenance, and troubleshooting
  • Ability and willingness to travel 15%
  • Ability and willingness to obtain a valid Driver's License
  • Ability and willingness to obtain a valid Passport and eligible for international travel
  • Ability and willingness to work swing shift on occasion
  • Demonstrated experience collaborating in virtual environment
  • Experience as a classroom instructor or demonstrated ability to coherently present information from detailed technical level to executive or management overview
  • Experience with the 1.x turbine platform
  • Experience with the 2.x turbine platform
  • Wind farm site experience
  • Experience with VR technology and teaching through VR
  • Willingness and ability to climb wind turbines and work at height when necessary
  • Understanding of the electric utility industry
  • Strong analytical capabilities and ability to lead in cross-functional and global team environments
  • Ability to quickly establish credibility with internal and end-user customers
  • Dynamic personality with the energy and passion to teach
  • English fluency and proficient in additional languages, particularly with technical explanations
  • Strong computer skills including all MS Office 365 products, MS Teams, photo and video editing, audio and video equipment usage.
  • Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
  • Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.
  • Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
  • Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
  • Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
  • Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
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