Research Services Training Specialist

Dechert•Philadelphia, DC

8d•$86,000 - $120,000

About The Position

The Research Services Training Specialist is responsible for providing training to the entire firm, including attorneys, paralegals, and staff on all RS products, including research platforms, practice technologies, and knowledge management, via instructor lead classroom, online, and one on one coaching. Job Description ESSENTIAL JOB FUNCTIONS : Create and conduct both general (topical) and targeted (by resource or office) trainings for lawyers, paralegals and staff throughout Dechert. Design and create collateral for specific products and or research processes. Conduct Research Services orientations for all US lawyers and staff to ensure proper on-boarding is provided, including training on heavily used resources as well as Dechert Research Services specific offerings via instructor lead classroom, online, and one on one coaching. Provide follow-up support to new hires to ensure user adoption of RS sources and services. Participate in product trials and rollouts throughout US, including organizing and attending training sessions, ensuring usage and adoption of products, and briefing vendors on expectations. Work with the Dechert Talent team on training initiatives as needed. Organize internal training sessions for Research Services as needed. Participate or attend relevant professional seminars to keep informed of the latest training trends. Travel to other Firm offices as needed. Other duties as assigned. KNOWLEDGE SKILLS AND ABILITIES : Extensive legal and business research experience using both online and print resources. Well-developed professional interpersonal skills. Ability to speak and present in front of large groups Extensive training experience Outstanding problem solving and organizational skills. Able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands, provide high levels of customer service and maintain a professional demeanor under stress. EDUCATION AND EXPERIENCE : Bachelor’s degree required; JD or MLIS preferred 2-4 years’ experience training on legal resources with a broad knowledge of the legal materials and databases used to support the Firm’s practice areas and research needs for client work and for business development efforts. Vendor side training experience preferred. Fluency in a second language preferred The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Additional Job Description At the time of this posting, the salary range for this position in New York is $86,000 - $120,000 annually. Actual compensation is commensurate with job related knowledge, skills, experience, and location of the position. Location(s) New YorkPhiladelphia, Washington DC Time Type Full time Dechert LLP is committed to ensuring equal employment opportunity and non-discrimination. The Firm prohibits unlawful discrimination in any term or condition of employment against any employee or applicant for employment because of the individual’s race, color, creed, religion, sex, age, marital status, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, genetic information, disability, membership or service in the armed forces, or any other characteristic protected by law.

Requirements

Extensive legal and business research experience using both online and print resources.
Well-developed professional interpersonal skills.
Ability to speak and present in front of large groups
Extensive training experience
Outstanding problem solving and organizational skills.
Able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands, provide high levels of customer service and maintain a professional demeanor under stress.
Bachelor’s degree required
2-4 years’ experience training on legal resources with a broad knowledge of the legal materials and databases used to support the Firm’s practice areas and research needs for client work and for business development efforts.

Nice To Haves

JD or MLIS preferred
Vendor side training experience preferred.
Fluency in a second language preferred

Responsibilities

Create and conduct both general (topical) and targeted (by resource or office) trainings for lawyers, paralegals and staff throughout Dechert.
Design and create collateral for specific products and or research processes.
Conduct Research Services orientations for all US lawyers and staff to ensure proper on-boarding is provided, including training on heavily used resources as well as Dechert Research Services specific offerings via instructor lead classroom, online, and one on one coaching.
Provide follow-up support to new hires to ensure user adoption of RS sources and services.
Participate in product trials and rollouts throughout US, including organizing and attending training sessions, ensuring usage and adoption of products, and briefing vendors on expectations.
Work with the Dechert Talent team on training initiatives as needed.
Organize internal training sessions for Research Services as needed.
Participate or attend relevant professional seminars to keep informed of the latest training trends.
Travel to other Firm offices as needed.
Other duties as assigned.