Lead Service Technician

Whaley Foodservice•Shreveport, LA

20h•Onsite

About The Position

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including Sign-On Bonuses for Experienced Technicians.

Requirements

Three years of experience in commercial kitchen repair and or refrigeration.
Must be 18 years of age.
Completion of a satisfactory background check and drug screen is required.
Valid Driver's license and driving record that aligns with our safety standard.
Ability to work independently
Strong attention to detail.
Excellent communication and soft skills.
Good driving record

Nice To Haves

Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
Journeyman License and or CFESA certification not required but would be a plus.

Responsibilities

Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration.
Communicates status updates for part order(s) and repairs with branch support and customer.
Completes service calls accurately and timely.
Audits truck stock to ensure required parts are stocked.
Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
Meets on-call requirements.