Lead Service Technician

Titan Machinery•Marshall, MN
•$31 - $50•Onsite

About The Position

Join the Titan Machinery team as a Case IH/CE Lead Service Technician to showcase your expertise in diesel machinery diagnostics, repairs, and maintenance while guiding a team of diesel mechanic professionals. If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Requirements

  • 3+ years’ of Service Technician/Diesel Mechanic experience and/or related military experience
  • Ability to travel to customer locations, Titan locations, and offsite training facilities, as needed
  • Keen attention to detail, high level of initiative, and the ability to work independently
  • Exceptional Documentation and Communication Abilities
  • Must have your own tools, or the ability to acquire them prior to starting

Responsibilities

  • Lead by example with top-tier diagnostics, diesel repairs, and maintenance, ensuring high quality and efficiency while mentoring and enhancing team performance
  • Complete detailed documentation, clearly communicate issues and solutions to supervisors and customers, and utilize computer tools for task management
  • Stay current with technical knowledge, pursue relevant training, address customer complaints, and seize opportunities to improve service and drive sales

Benefits

  • Comprehensive Health and Dental Coverage
  • HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
  • 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
  • 401(k) with company matching on your FIRST DAY of employment
  • 100% Paid Pregnancy-Related Leave and Parental Bonding
  • Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!
  • Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
  • Safety Equipment Reimbursement
  • Tool/Equipment Reimbursement of up to $1500 per calendar year
  • Tool Insurance Provided
  • Uniforms - 100% Paid by Titan - including laundering!
  • Performance-based incentives
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