Lead Service Technician - Automatic Pool Covers

Latham Pool Products•Louisville, KY

1d•Onsite

About The Position

We are looking for a Service Technician with Automatic Pool Cover experience to help us provide exceptional installation and repair services to our customers. The Lead Service Technician serves our customers by providing installation and repair services within the states we service. They advise both the customers and the office staff on specific jobs. Provide leadership and train service technician helpers. Travel to job sites via a service truck over long distances.

Requirements

Possession of a valid driver’s license and a good driving record
Ability to work in all weather types
Strong organizational, time management, and prioritization skills
Ability to multitask and self-manage in a dynamic environment
High school diploma or equivalent

Nice To Haves

Automatic Pool Cover experience

Responsibilities

Execute high-quality installations and repairs - Install and repair automatic pool cover systems using proper techniques, troubleshoot complex issues, and ensure all work meets quality and safety standards.
Manage service jobs from preparation through documentation - Review and confirm work orders, prepare materials and trucks, travel safely to job sites, communicate job status and issues, and accurately document all work, findings, and recommendations.
Lead on-site service operations and develop others - Provide technical support to customers, advise truck helpers and technicians, ensure safe and clean job sites, and contribute to continuous improvement through feedback and process recommendations.