Selling HVAC Tech

Masters Heating & Cooling•Indianapolis, IN

12d•Onsite

About The Position

Masters Heating & Cooling proudly serves the Indianapolis and surrounding area. With a dedicated team and responsive technician fleet, we deliver exceptional HVAC, plumbing, and electrical solutions. We also believe great service starts with a workplace where team members are supported, challenged, and given room to grow. About the Role We are seeking an experienced Lead Service & Sales HVAC Technician to perform advanced diagnostics, maintenance, and repairs while also leading customer conversations around upgrades and replacements. You will help customers make confident decisions through clear education and solution-based recommendations, and you will mentor a small team of technicians by setting a high standard for professionalism and performance.

Requirements

5+ years of residential HVAC service experience with strong HVAC and refrigeration knowledge
5+ years of successful HVAC replacement/upgrade sales experience
Journeyman HVAC License (required)
EPA Certification (required)
Valid driver’s license and clean driving record
Strong communication skills and a consultative, customer-first approach

Responsibilities

Diagnose and troubleshoot complex HVAC/mechanical issues using schematics, technical manuals, and diagnostic tools (including ohmmeters).
Repair and maintain HVAC systems including A/C units, boilers, and refrigeration equipment (including ammonia refrigeration), plus related mechanical components.
Interpret design plans and schematics to complete system modifications and upgrades accurately.
Perform residential and light commercial field service visits.
Recommend and sell home service solutions, including HVAC upgrades/replacements, water heaters, generators, and related plumbing and electrical options.
Educate customers on repair vs. replacement, presenting options clearly and confidently.
Maintain accurate service documentation, work orders, and repair records.
Follow safety standards and industry regulations while delivering excellent customer service.