Lead Service Line Manager

LeadecArlington, TX
Onsite

About The Position

Provide leadership, support and knowledge to supervisors and their respective teams. This role involves ensuring the safe operation of teams, managing the Leadec scope of work, and communicating necessary information and status updates to management. The position also focuses on labor, equipment, and tools allocation, best practice guidelines, and continuous improvement. It requires evaluating supervisors and team leaders, recommending and delivering training, and managing reporting processes. Adherence to EHS and Quality objectives in accordance with ISO standards is also a key aspect.

Requirements

  • Communication Skills - Ability to communicate with all levels of Leadec and customer employees.
  • Language Ability -- Talking to others to convey information effectively.
  • Customer Service Orientation- Satisfying customers.
  • Adaptability- Willingness to deal with unexpected challenges.
  • Problem Solving- Defines complex problems and brings about viable solutions.
  • Continuous Improvement -- Understand Operational Excellence (OPEX) and identify areas to effect change. Serve as a responsible company representative.
  • Safety -- Serve as a responsible company representative as the Safety Point of Contact (SPOC).
  • Leadership -- Serve as a responsible company representative.
  • Ability to learn industry standards and best practices.
  • Strong organizational and planning skills.
  • Ability to guide / train others.
  • Working experience using Maximo (or similar).
  • Strong in computer applications including Microsoft Office Suite (Excel, Word, Power-point, Outlook), or similar.
  • High school diploma or equivalent.
  • Computer literate.

Nice To Haves

  • Previous experience in supervision or management is preferred.
  • Minimum of 5 years' experience in an industrial environment preferred.

Responsibilities

  • Demonstrates the values and business principles of Leadec.
  • Works safely at all times.
  • Ensure the safe operation of teams through regular communications, work observations and modeling a "Safety, is Your Life" mentality.
  • Effectively manages the Leadec scope of work (SOW).
  • Effectively communicates necessary information and status updates to manager.
  • Incorporates "PDCA" (Plan, Do, Check, Act) mindset into regular routine.
  • Focuses on labor, equipment, and tools allocation, best practice guidelines, and continuous improvement.
  • Evaluate supervisors and team leaders and recommend/deliver training to improve performance.
  • Effectively communicates necessary information to management.
  • Management of all required Leadec and customer reporting processes.
  • Actively attends all required meetings.
  • Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively.
  • All other duties as assigned by Leadec manager.
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