Lead Service Advisor - No Nights or Weekends!
O2 Auto Service Midco LLC•Eau Claire, WI
•$55,000 - $75,000•Onsite
About The Position
At Victory Tire & Auto, our Service Advisors are the face of the shop—building trust, creating long-term customer relationships, and making sure every guest feels taken care of from start to finish. This role is ideal for someone who is great with people, thrives in a fast-paced environment, and takes pride in delivering memorable customer experiences.
Requirements
- Strong customer service and communication skills
- Experience writing and selling automotive service, ideally in an independent shop environment.
- A natural ability to build relationships and keep customers coming back
- Comfort juggling multiple priorities in a fast-paced environment
- Professional, positive attitude with a team-first mindset
Responsibilities
- Be the primary point of contact for customers and deliver an exceptional service experience
- Build trust through clear communication, empathy, and follow-through
- Manage appointments, explain recommended services, and keep customers informed throughout the repair process
- Focus on customer retention by creating positive, repeatable experiences
- Work closely with technicians and management to ensure a smooth, stress-free visit for every customer
Benefits
- Health, dental, and vision benefits
- 401(k) retirement plan with matching
- Employee Assistance Program
- Paid time off
- Paid vacations
- Paid training
- Discounts on auto repair
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
