We Are Hiring Lead Servers - You're the Heart of the House!

Denny's Career•Leominster, MA

3d•Onsite

About The Position

At Denny’s, we’re known for being America’s Diner —where guests can relax, be themselves, and enjoy great food anytime. As a Lead Server / Key Holder, you’ll help bring that experience to life by leading the floor, supporting your team, and making every guest feel right at home.

Requirements

Previous serving experience required (lead or trainer experience a plus)
Natural leader who can take charge and support a team
Strong communication and guest service skills
Ability to stay calm and organized in a fast-paced environment
Dependable and comfortable handling opening/closing responsibilities

Nice To Haves

lead or trainer experience

Responsibilities

Lead the Shift: Be the point person during your shift—supporting the team, keeping service running smoothly, and stepping in wherever needed.
Create a Welcoming Experience: Make every guest feel like a regular. Greet with a smile, build connections, and ensure each visit feels personal and memorable.
Deliver Great Service, Every Time: Know the menu inside and out (yes, even the late-night cravings), make recommendations, and ensure every order is accurate and timely.
Support & Coach the Team: Jump in to assist servers, hosts, and kitchen coordination. Help train and guide team members to keep standards high and energy positive.
Key Holder Responsibilities: Open and/or close the restaurant, handle cash procedures, and ensure all safety, cleanliness, and brand standards are met.
Keep It Clean & Ready: Maintain a clean, organized dining and service area so we’re always ready for the next guest—day or night.