Lead Server - Senior Living

Conservatory at North AustinAustin, TX
Onsite

About The Position

As Lead Server, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. You will support dining room operations by providing excellent meal service, maintaining dining room readiness, and assisting with training and support of new servers. This role plays a key part in ensuring a welcoming, organized, and high-quality dining experience for residents and guests.

Requirements

  • High School diploma or equivalent preferred
  • Two (2) years of previous fine dining experience required; one of which as Lead, preferred
  • Ability to communicate effectively with residents, guests, and team members
  • Ability to read and follow safety rules, procedures, and instructions
  • Demonstrated interest in working with a senior population
  • Experience serving in Senior Living, highly preferred
  • Strong customer service skills with a courteous and friendly demeanor
  • Ability to respond promptly to resident needs
  • Ability to handle multiple priorities and work flexible hours as needed
  • Strong organizational, time management, and problem-solving skills
  • Demonstrates good judgment and sound decision-making abilities
  • Ability to stand, walk, bend, reach, and use hands for extended periods
  • Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally

Responsibilities

  • Provide proper dining room setup, meal service, and dining room cleanliness
  • Take meal and beverage orders and serve meals in a friendly, timely manner
  • Ensure residents and guests are satisfied with their dining experience
  • Maintain knowledge of daily specials, menu items and explain offerings to residents & guests
  • Maintain dining room is in a clean, organized, and ready state
  • Follow daily, weekly, and monthly cleaning schedules
  • Support & lead servers with day-to-day dining room operations
  • Assist with orientation and training of new servers
  • Practice all safety, sanitation, and loss prevention procedures
  • Set up and clean the dining room while maintaining hospitality and service standards
  • Maintain standards of appearance, cleanliness, personal sanitation, and hygiene
  • Complete opening and/or closing checklists, as assigned
  • Assist with dining room flow, organization, and supply placement
  • Support special events and assist with tabletop inventory maintenance
  • Perform other duties as assigned

Benefits

  • Competitive wages
  • Early access to earned wages before payday!
  • Flexible scheduling options
  • Paid time off and Holidays (full-time)
  • Comprehensive benefit package: health, dental, vision, life & disability insurances (full-time)
  • 401(K) with employer match
  • Paid training
  • Opportunities for growth and advancement
  • Company provided uniforms
  • Employee Assistance Program
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