Lead Server-Winery Restaurant

Villa Bellezza Winery•Town of Pepin, WI

16d•Onsite

About The Position

Villa Bellezza is an Italian-inspired winery, restaurant and event destination in the Upper Mississippi River wine country of Pepin, Wisconsin. Our guests come to Villa Bellezza not simply for a meal or a glass of wine, but for an experience centered on great hospitality, Italian food and wine. We are looking for a Lead Server who enjoys working with people and has an interest in wine and Italian food. You do not need to be a wine expert. We will train you in our wines, our food, wine and food pairing, and the skills needed to confidently recommend and sell wine to our guests.

Requirements

Restaurant, hospitality or other customer-service experience.
A genuine interest in wine, food and hospitality.
An outgoing, comfortable communication style with guests.
The ability to recommend and sell products without creating a high-pressure experience.
Reliability and a strong work ethic.
The ability to stay organized and positive during busy service periods.
A willingness to learn.
The ability to work effectively as part of a team.
Previous serving experience is strongly preferred for the Lead Server position.
Weekend availability is important.

Nice To Haves

Previous wine knowledge is helpful but not required.

Responsibilities

Provide warm, attentive and knowledgeable service to our guests.
Learn Villa Bellezza wines, Italian food and wine-and-food pairings.
Help guests select wines and food based on their interests and preferences.
Develop strong wine presentation and wine sales skills.
Take orders accurately and efficiently and coordinate with the kitchen and other service staff.
Serve wine properly and confidently.
Help create a memorable Italian wine-and-food experience for every table.
Assist with opening, closing and shift-side work.
Help newer servers learn our service standards, menu and wines.
Provide leadership on the floor and help keep service organized during busy periods.
Work cooperatively with our kitchen, tasting room, event and management teams.
Maintain a clean, attractive and welcoming dining environment.