Lead Server
About The Position
This is a hands-on floor role where you lead by example, not by managing a team. You will be responsible for taking care of guests by following the Steps of Service and making informed recommendations based on your knowledge of the food. You will also train new servers, assist the entire team in improving their skills, and handle guest issues that require a steady hand. Additionally, you will monitor service quality, provide feedback to management, operate the POS system, and perform opening and closing duties. A key responsibility is serving alcohol responsibly, which includes checking IDs, monitoring consumption, and adhering to all relevant rules.
Requirements
- Must be at least 21 years of age
- Ability to stay on your feet for long shifts, lift up to 50 lbs, and work weekends
Nice To Haves
- 2+ years of serving experience
- ServSafe or TIPS certification (preferred, and required in some states)
- A knack for coaching people
- Energy for a busy, loud, fun venue with big crowds, families, and the occasional laser show
Responsibilities
- Taking care of guests with our Steps of Service and making real recommendations because you know the food
- Training new servers and helping the whole team level up
- Stepping in when a guest issue needs a steady hand
- Keeping an eye on service quality and giving your managers the real picture
- Handling the POS, settlement, and opening and closing duties like a pro
- Serving alcohol responsibly: checking IDs, watching consumption, and following the rules every time
Benefits
- Weekly pay
- Employee perks and discounts
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
