Lead Security Supervisor Islandia
About The Position
GardaWorld Security Services is looking for Supervisors to fulfill different assignments for our clients. The Shift Supervisor is responsible for maintaining strong relationships with both employees and clients, ensuring that the highest quality of customer service and security personnel is present to meet and exceed the client’s financial and operational goals during an assigned shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure that GardaWorld Security core values are integrated into and throughout all business practices. Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards – capable of representing GardaWorld as the premier provider of security services in the industry. Assist in the development and implementation of staffing schedules, payroll, and other reports. Ensure that operational logs, records and post orders are maintained appropriately. Develop and maintain effective relationships with client and employees and serve as the liaison between GardaWorld, our client, and our assigned staff. Assist in the selection, orientation, training, and continual development of staff assigned to the account. Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments. Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible. Be ready to respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting. Immediate responsibility to direct, supervise, and support shift officers. Recommend, nominate, and distribute rewards and recognition. Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination. Supervise & manage employees on your shift at your assigned job site. Maintain a healthy, professional relationship with our client at the assigned site. Exercise independent judgement and sound decision making in performing all duties. Additional duties as assigned.
Requirements
- A NYS security license
- A high school diploma or equivalent (GED)
Nice To Haves
- Five years’ management experience
- Previous contract services experience
- Previous hospitality experience
- Previous military experience
- Previous law enforcement experience
- CPP/PSP and other related certifications
- Experience in managing a large security guard force
- Logistics and warehouse security experience
- Results and people oriented but can balance business considerations
- Display process driven mentality
- Highly organized
- Self-motivated and displays a high sense of urgency
- Stable progressive work history
- Excellent communication skills
- Acts with integrity
- Resilient and Adaptable
- Competitive spirit
- Demonstrated ability to develop relationships at all levels
- Not afraid to roll up sleeves and get involved in every aspect of the business
- Successfully pass an extensive background screening which may include criminal record checks (local, state and federal), drug test, skills assessment test, interviews, and personality profile
- Negative result on pre-employment drug screen
Responsibilities
- Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards
- Assist in the development and implementation of staffing schedules, payroll, and other reports
- Ensure that operational logs, records and post orders are maintained appropriately
- Develop and maintain effective relationships with client and employees and serve as the liaison between GardaWorld, our client, and our assigned staff
- Assist in the selection, orientation, training, and continual development of staff assigned to the account
- Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments
- Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible
- Respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting
- Direct, supervise, and support shift officers
- Recommend, nominate, and distribute rewards and recognition
- Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination
- Supervise & manage employees on your shift at your assigned job site
- Maintain a healthy, professional relationship with our client at the assigned site
- Exercise independent judgement and sound decision making in performing all duties
- Additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
