Lead Security Analyst

Critical Start•Austin, TX

6d•$90,000 - $105,000•Onsite

About The Position

Critical Start is seeking a Lead Security Analyst to support analysts’ learning and professional development within its Managed Security Services business. The role provides information security monitoring and response in the DFW, Texas region, with no travel required. The Lead Security Analyst serves as the SOC analysts’ first-line supervisor, responds to escalated potential security incidents, reviews analysts’ case notes and conducts deeper analysis when needed, and provides training and quality assurance. The position calls for strong communication across organizational levels, effective interviewing and screening skills, the ability to multitask in a fast-paced, deadline-oriented environment, and a consistent commitment to confidentiality. The role is associated with Critical Start’s Plano, Texas workplace, which includes open offices, collaborative meeting spaces, phone rooms, and wellness rooms. The company describes its work environment as dynamic, collaborative, casual, and rewarding. The position’s stated base compensation range is $90,000–$105,000 USD, with no eligibility for additional forms of compensation.

Requirements

2–3 years of experience in information security.
CASP+ certification or an equivalent or higher certification.
Certifications in MDR Tool Suite from relevant vendors.
Strong communication skills, including the ability to engage confidently with individuals at all levels of management.
Exceptional interview and screening skills.
Ability to multitask in a fast-paced, deadline-oriented environment.
Ability to consistently uphold a high level of confidentiality.
Ability to apply established protocols in a timely manner and make timely workflow decisions.
Ability to meet speed, deadline, or productivity requirements and work effectively in high-stress situations.
Ability to address multiple complex problems simultaneously.
Ability to remain stationary for extended periods and constantly operate a computer; may occasionally need to move equipment or other items weighing up to 20 lbs.
Ability to communicate and exchange information accurately.

Responsibilities

Serve as the first-line supervisor for analysts within the SOC.
Receive and respond to potential security incidents escalated by security analysts.
Review analyst case notes and conduct further in-depth analysis when necessary, including analysis of payloads, signatures, attackers, indicators of compromise (IOCs), and threat intelligence.
Mentor and train Senior and Principal Analysts through on-the-job training and structured technical training.
Conduct escalation and orchestration reviews to ensure quality assurance.
Take responsibility for team training initiatives intended to improve the overall efficiency of the SOC.
Provide information security monitoring and response in the DFW, Texas region.

Benefits

Competitive salary with bonus potential
Comprehensive health benefits with employer contributions for medical, dental, and vision
Unlimited PTO
Paid parental and military leave
Employer-provided life insurance
Long-term disability coverage
Short-term disability coverage
Voluntary life insurance coverage
401(k) plan with matching program
Employee Assistance Program
Monthly wellness initiatives
Optional pet benefits discount plan