The Lead Scrum Master will act as a strategic partner to drive an enterprise-wide agile mindset by collaborating with leaders, Release Train Engineers (RTEs), Agile coaches, and stakeholders. This role involves continuous improvement, driving agile best practices, identifying inefficiencies, and implementing solutions. The Lead Scrum Master will also mentor other scrum masters, elevate the Agile Center of Excellence, and promote agile practices across domains. They will conduct agile maturity assessments, lead improvements, and develop agile standards for large-scale adoption. Additionally, the role requires aligning business units with enterprise transformation goals by escalating and resolving program-level impediments, risks, and blockers to ensure sustainable delivery performance. The Lead Scrum Master will partner with stakeholders to eliminate silos, enable cross-functional teamwork, and manage Objectives and Key Results (OKRs), while also resolving cross-team dependencies. This position will lead agile ceremonies such as PI Planning, Inspect & Adapt, and Scrum of Scrums, providing statistics, identifying dependencies, forecasting team capacity and velocity, and managing burndowns, burn-ups, dashboards, and program board updates. Collaboration with product and program management is key to driving decisions based on team capacity, delivery progress, and backlog health, as well as improving PI readiness and implementing agile maturity indicators. The role involves coaching and collaborating with teams to maximize ROI and achieve PI objectives, supporting planning for alignment and milestone delivery. The Lead Scrum Master will partner with technology and business leaders to identify process gaps, optimize outputs, and drive data-informed decisions, promoting Agile adoption through coaching, ceremonies, and metric-based improvements. Value flow optimization through various tools like Kanban, ADO, the Program Board, and team metrics is essential. The role also includes assessing and enhancing value stream flow to improve agile practices related to DevOps and Release on Demand within the Continuous Delivery Pipeline. Partnering with systems teams to maintain Agile tools and ensure business unit support for transparency, flow, and delivery to OKRs/priorities is required. Finally, maintaining alignment, tagging, completion, reporting, and oversight of backlog items in Azure DevOps (ADO) is crucial for program transparency and timely adjustments. The position also requires adherence to and ensuring compliance with the Bank Secrecy Act, applicable laws, and company policies, maintaining integrity and ethics in all actions.
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Job Type
Full-time
Career Level
Senior