Lead Salesforce Engineer

Chief•New York, NY

About The Position

Chief is looking for a Lead Salesforce Engineer to architect the next generation of our GTM and Retention engine. We are moving beyond "system of record" to a system of intelligence, and we need a leader to own the technical direction of Salesforce as a centralized, AI-enhanced hub. In this role, you won't just manage a developer; you will be a strategic architect who thrives in ambiguity, strong technical skills, desire to understand business processes and proactively identify how to leverage AI—both native Einstein/Agentforce and external stacks—to drive superior customer outcomes. You know Salesforce like the back of your hand and you enjoy thinking about the "big-picture" and business interaction and can translate complex data into seamless customer experiences. This role requires significant cross-functional collaboration and the ability to be flexible while managing multiple priorities. You will bridge the gap between technical possibility and business strategy, ensuring our stack is a competitive advantage for our Sales and Retention teams.

Requirements

Modern Development Lifecycle: Proven experience managing a full-feature lifecycle using modern CI/CD tools, Git-based workflows, and automated deployment strategies.
Integration Architecture: Deep expertise in bringing data into and out of Salesforce via web service technologies (REST, SOAP, JSON), with a focus on building scalable, service-oriented architectures.
Culture of Testing: A strong background in building automated testing suites within the Salesforce ecosystem to prevent regressions and ensure high-quality releases.
Iterative Delivery: A track record of successfully breaking down complex, high-level architectural designs into manageable, deliverable milestones.
Data-Minded Architecture: Deep expertise in data modeling and ELT processes, with a specific focus on making CRM data actionable for cross-functional business units.
Strategic Problem Solving: A track record of moving beyond "ticket-taking" to understand the "why" behind business requests, offering architectural solutions that balance immediate needs with long-term scalability.
Business-Centric Communication: Exceptional ability to enjoy and excel at business interaction, with the skill to explain complex technical concepts to non-technical stakeholders and drive consensus.
Adaptability & Growth Mindset: Demonstrated comfort working in fast-paced environments where you are expected to "think big," challenge the status quo, and adapt to changing business landscapes.

Nice To Haves

Proficiency with other development stacks (Node, Django, Rails, etc.

Responsibilities

Strategic Feature Decomposition: Collaborate closely with the stakeholders to translate "big picture" designs into actionable, iterative technical stories that move the needle toward our long-term ideal state.
Modern DevOps Ownership: Implement and manage a sophisticated development lifecycle—from feature inception and refined user stories to production deployment—ensuring a seamless, automated, and documented process.
Full-Stack Salesforce Engineering: Extend and enhance Sales Cloud, Service Cloud, and Revenue Cloud using a mastery of APEX, LWC, and Visualforce to build high-performance, custom functionality.
Integration & Orchestration: Design and develop robust APIs and orchestration layers using REST, SOAP, and JSON to ensure Salesforce remains an open, extensible hub for external services and AI tools.
Quality & Automated Testing: Take ownership of system health by designing and maintaining automated unit, integration, and functional testing frameworks to ensure the stability of our most critical business flows.
Technical Governance: Lead the evolution of our codebase through thoughtful code reviews and proactive documentation, ensuring our stack remains modern, readable, and debt-free.
Agile Leadership: Actively lead and participate in agile ceremonies, including retrospectives and story refinement, to foster a culture of continuous improvement and transparent communication.
Unlock Data Insights: Develop robust data extraction and integration strategies to pull high-value insights out of Salesforce, leveraging that data to proactively enhance the end-to-end customer experience.
Partner with the Business: Act as a strategic consultant to Sales, Marketing, and Customer Success leadership, translating high-level business goals into technical roadmaps that drive measurable revenue and retention outcomes. Serve as the primary technical partner to the RevOps Lead, translating their governance frameworks and ARR recognition requirements into scalable code, automated workflows, and robust data models."
Navigate Ambiguity: Lead through evolving priorities and "greenfield" projects, taking ownership of the solution design even when technical or business requirements are not yet fully defined.

Benefits

Competitive salary and equity
Flexible vacation policy
20 weeks of paid gender neutral parental leave
Full medical, dental, and vision packages, 401(k)
Opportunity to work for a startup focused on driving real change for women in business
Opportunity to create and attend inspiring experiences and events with leaders of the industry
Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers

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