Lead Sales (Key Holder), The Shops at Pembroke Gardens- Williams Sonoma- Pembroke Pines, FL

Williams-Sonoma • Pembroke Pines, FL

8h • Onsite

About The Position

This role is responsible for inspiring customers to express themselves in their home and bringing the brand to life by making it easy for them to discover products that best suit the way they entertain. The Lead Sales associate will drive sales by sparking connections and making lasting customers of the brand. The position involves creating engaging experiences for customers by sharing expertise on enhancing their home, providing daily support to the management team by performing opening and closing routines, register functions and back office procedures, and providing supervision to ensure the store is meeting financial goals and associates are providing World-Class service. The Lead Sales associate will also ensure the store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts and effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority. Additionally, they will maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

Requirements

• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• 1-3 years retail leadership experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Nice To Haves

• specialty retail preferred

Responsibilities

• Create engaging experiences for customers by sharing expertise on enhancing your home
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed