Lead Sales Associate

BODYBAR Pilates - West Wichita and Derby•Wichita, KS

8d•Onsite

About The Position

The BODYBAR Pilates Lead Sales Associate is responsible for assisting the Regional Studio Manager in generating new members and retaining existing members through sales and customer service responsibilities. The Lead Sales Associate (SA) is a part-time position (25-30 hours per week) that reports to the Regional Studio Manager (RSM). The following are the Lead Sales Associate role and responsibilities, but delegation and working in conjunction with the talented SA team will be expected in order to complete all responsibilities and empower the team and build team engagement. Final approval and accountability will remain with the Lead SA.

Requirements

Goal-oriented with an ability to generate membership, retail, and private training sales
Values teamwork, collaboration, and taking initiative
Is resourceful and a problem solver
Fluent in English with excellent communication skills in-person, via phone, and email
Passionate about fitness
Professional, trustworthy, and punctual
Proficient with computers and studio software
High school degree
Ability to cover all shift types/schedules will be necessary at times

Nice To Haves

Some college education is preferred

Responsibilities

Assists in the planning and execution of membership growth and retention strategies
Achieve monthly membership and retail sales goals
Assists the RSM in supporting and guiding the Sales Associates in achieving their sales goals
Serves as the first point of contact for Sales Associate questions and concerns
Assists with the management of marketing campaigns, including but not limited to…
Reaching out to past or inactive members, class pack holders, previous trial members, frozen account holders, etc
Conducting daily audits of the outreach calendar
Process membership changes, including upgrades, downgrades, freezes, and cancellations
Create monthly newsletter
Create promotional materials for themed classes and events
Use Canva to make flyers, TV slides, Instagram story posts, newsletter graphics, etc.
Train SA team to help in creation of social media and promo materials
Assist with onboarding and training new Sales Associates
Attends community and networking events to represent BODYBAR
Assist with the planning, marketing, execution, and staffing of studio and community events
Create and manage the Sales Associate schedule
Collaborate with the Regional Studio Manager on monthly staff meeting agendas
Draft occasional promotional emails
Manage studio phone, iPad, Google Suite, and computer storage
Work with the Lead Instructor on weekly deep cleaning of the studio and equipment
Work a minimum of two Sales Associate shifts per week
Other responsibilities as assigned by the Regional Studio Manager
Welcome and assist members in the studio by creating a community at the studio through engagement with members before and after class
Implement the studio sales process, including lead generation, management, and conversion of new members/memberships:
Manage memberships and provide information about classes and services
Carry out member retention tasks
Class/Member bookings
Participate in community events to promote the studio
Achieve sales quotas by interacting with members and guests, getting to know them, and helping find items they like or might want to try
Achieve and maintain a clean and inviting studio environment by completing daily shift cleaning tasks