LEAD SALES ASSOCIATE-PT - 21 and older only - in FORK UNION VA S11421
About The Position
This position functions as a Cashier and/or Stocker and acts in a lead capacity in the absence of the Store Manager or Assistant Store Manager. The role involves assisting in setting and maintaining plan-o-grams and programs, providing exemplary customer service, and performing other duties to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. The Lead Sales Associate is responsible for unloading trucks, stocking and rotating merchandise, assisting customers, maintaining store cleanliness, operating the cash register, and handling customer transactions. In the absence of management, this role includes authorizing refunds, counting the register, making bank deposits, and assisting with cashier accountability and security practices.
Requirements
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions.
- Knowledge of cash, facility and safety control policies and practices.
- Effective interpersonal and oral & written communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
- Must be 21 years or older.
Nice To Haves
- High school diploma or equivalent
- Six months of supervisory experience (or related experience/training)
Responsibilities
- Unload trucks according to the prescribed process for the store.
- Receive, open, and unpack cartons and totes.
- Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
- Restock returned and recovered merchandise.
- Order zones and drop shipment categories as assigned by the Store Manager.
- Assist in plan-o-gram implementation and maintenance.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
- Greet customers as they enter the store.
- Maintain register countertops and bags; implement register countertop plan-o-grams.
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Clean front end of store and help set up sidewalk displays.
- Maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Follow company policies and procedures.
- Open and/or close the store under specific direction of the Area Manager.
- Authorize and sign for refunds and overrides in the absence of management.
- Count register and make bank deposits in the absence of management.
- Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
- Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
- Monitor cameras for unusual activities (customers and employees), if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to guidelines and deadlines.
Benefits
- Relocation assistance is not available for this position.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
