LEAD SALES ASSOCIATE-FT - 21 and older only - in MECHANICSVILLE VA S20288
About The Position
This position functions as a Cashier and/or Stocker and acts in a lead capacity in the absence of the Store Manager or Assistant Store Manager. The Lead Sales Associate assists in setting and maintaining plan-o-grams and programs, provides exemplary customer service, and performs other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. The role involves unloading trucks, stocking and rotating merchandise, assisting customers, maintaining store cleanliness, operating the cash register, and providing customer service leadership. In the absence of management, this role includes authorizing refunds, counting the register, making bank deposits, and monitoring security and cash control procedures.
Requirements
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions.
- Knowledge of cash, facility and safety control policies and practices.
- Effective interpersonal and oral & written communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
- High school diploma or equivalent.
- Six months of supervisory experience (or related experience/training).
Responsibilities
- Unload trucks according to the prescribed process for the store.
- Follow company work processes to receive, open and unpack cartons and totes.
- Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
- Restock returned and recovered merchandise.
- Order zones and drop shipment categories, as assigned by the Store Manager.
- Assist in plan-o-gram implementation and maintenance.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
- Greet customers as they enter the store.
- Maintain register countertops and bags; implement register countertop plan-o-grams.
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Clean front end of store and help set up sidewalk displays.
- Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Follow company policies and procedures.
- Open and/or close the store under specific direction of the Area Manager.
- In the Absence of the Store Manager or Assistant Store Manager: Authorize and sign for refunds and overrides; count register; make bank deposits.
- Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
- Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
- Monitor cameras for unusual activities (customers and employees), if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
