LEAD SALES ASSOCIATE-PT - 21 and older only - in GLASGOW VA S06395

Dollar General•Glasgow, IL

9d•$13 - $14•Onsite

About The Position

This position functions as a Cashier and/or Stocker and acts in a lead capacity in the absence of the Store Manager or Assistant Store Manager. The role involves assisting in setting and maintaining plan-o-grams and programs, providing exemplary customer service, and performing other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. The Lead Sales Associate is responsible for unloading trucks, stocking and rotating merchandise, building displays, restocking returned items, ordering supplies, implementing plan-o-grams, assisting customers, maintaining store cleanliness, operating the cash register, and providing customer service leadership. In the absence of management, this role includes authorizing refunds, counting the register, making bank deposits, maintaining cashier accountability, key control, security practices, and cash control procedures. The position also involves monitoring cash levels, making drawer pulls, monitoring cameras (if applicable), supplying cashiers with change, and completing required paperwork.

Requirements

Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions.
Knowledge of cash, facility and safety control policies and practices.
Effective interpersonal and oral & written communication skills.
Understanding of safety policies and practices.
Ability to read and follow plan-o-gram and merchandise presentation guidance.
High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Nice To Haves

Six months of supervisory experience (or related experience/training) preferred.

Responsibilities

Unload trucks according to the prescribed process for the store.
Follow company work processes to receive, open and unpack cartons and totes.
Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
Restock returned and recovered merchandise.
Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
Assist in plan-o-gram implementation and maintenance.
Assist customers by locating merchandise.
Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
Greet customers as they enter the store.
Maintain register countertops and bags; implement register countertop plan-o-grams.
Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
Collect payment from customer and make change.
Clean front end of store and help set up sidewalk displays.
Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
Provide superior customer service leadership.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Open and/or close the store under specific direction of the Area Manager.
Authorize and sign for refunds and overrides; count register; make bank deposits (in absence of Store Manager or Assistant Store Manager).
Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures (in absence of Store Manager or Assistant Store Manager).
Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
Monitor cameras for unusual activities (customers and employees), if applicable.
Supply cashiers with change when needed.
Complete all required paperwork and documentation according to guidelines and deadlines as assigned.