Lead Sales Associate / Customer Service Representative

Drybar Shops • San Francisco, CA

12d • $20 - $30 • Onsite

About The Position

Drybar is a blow dry-only bar focused on providing excellent blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. This role involves working in a fun, fast-paced, customer-facing environment.

Requirements

• 1+ years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position).
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease.
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts.
• Has the technical ability and skills to operate a point of sale system.
• High school diploma or equivalent.

Nice To Haves

• Previous experience with Point of Sale Systems strongly preferred.
• Previous salon/spa experience preferred but not required.

Responsibilities

• Provide excellent customer service to clients.
• Perform retail sales.
• Operate a point of sale system.
• Solve problems at the front desk using logic and support resources.
• Maintain a professional demeanor under pressure.
• Multitask with ease.

Benefits

• Competitive compensation plan with potential to make between $19.61-$30 per hour depending on performance
• Paid Time Off, vacation and sick
• Membership and retail sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED