Lead Sales Associate - APP
OneMain Financial•West Valley, UT
•Onsite
About The Position
As a OneMain Lead Sales Associate - APP, you will be involved in supporting the day-to-day business, answering customer facing Team Member questions, supporting our business with supplemental training and support needs, and assist Central Sales in driving out loan growth, secured mix rate, and optional product protections, and supporting the business.
Requirements
- High School Diploma/ GED
- 2 years of call center or administrative experience.
Nice To Haves
- Strong problem-solving skills.
- Creative research skills.
- Strong verbal and written skills.
- Ability to maintain confidentiality and sensitive information.
- Proficient in basic MS office applications.
Responsibilities
- Perform analysis and performance tracking of individual departmental results.
- Develop and/or deliver training for department staff.
- Maintain an understanding of departmental systems, personal computers, software applications and policies and procedures.
- Assist in the identification and implementation of departmental improvements.
- Perform quality audits and /or service observations.
- Communicates with management on operational process improvement opportunities and/or trends.
- Provide back-up support in absence of a supervisor.
- Maintains Appropriate Position Documentation.
Benefits
- Health and wellbeing options for team members and their dependents
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Continuing education
- Bonus eligible
- Paid time off
- Paid volunteer time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
