Lead Retail Sales Associate

The Salvation Army USA Central Territory • Chicago Heights, IL

3d • Onsite

About The Position

The Salvation Army is seeking a dedicated Lead Store Sales Associate to support their store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting the mission through daily retail operations. The Salvation Army is an international movement and part of the universal Christian church. Their mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Their thrift stores play a vital role in funding their Adult Rehabilitation Centers and providing affordable shopping options to their neighbors.

Requirements

• High School Graduate or Equivalent
• Retail experience required
• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities
• Strong customer service orientation
• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Benefits

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED