Lead Retail Sales Associate / Customer Service - Massage and Skincare Studio
About The Position
Join our team at Elements Massage in Surprise, AZ! We are a brand new Elements Massage in Surprise, AZ and are looking for a Lead Sales & Customer Service Associate in the health and wellness industry. We are looking for a fantastic sales leader to provide excellent customer service to our clients and grow our business. This person will follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The Leader will be responsible for people management, lead management, outreach, and conversion, client experience, retention, and office management. This role offers a career path to becoming a studio manager and running your own shop and team.
Requirements
- 1+ years of Sales experience preferred
- Basic computer skills
- Ability to multitask
- Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights, weekends, and holidays
Nice To Haves
- MindBody Software experience a plus
- Membership sales and experience preferred
Responsibilities
- Manages lead outreach and contacts perspective members
- Manages the team schedule and general office duties
- Works with Marketing Team on best demonstrated practices for lead conversion strategies
- Customer service oriented with a focus on member retention
- Results oriented, metrics driven
Benefits
- Pay $16-$18 per hour depending on experience
- Bonuses based on monthly conversion numbers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
