Lead Retail Associate, (PT - 25 Hours), Plymouth, IN

The Salvation Army USA Central Territory • Plymouth, IN

4d • Onsite

About The Position

At The Salvation Army Thrift Store, every sale helps fund our Adult Rehabilitation Program, transforming donations into hope and support for individuals in our local communities. We're seeking an energetic, self-motivated Lead Store Sales Associate to support store operations, deliver outstanding customer service, and help advance our mission. If you're passionate about people, teamwork, and making a positive impact, we'd love to have you on our team.

Requirements

• High School Graduate or Equivalent
• Retail experience required
• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities
• Strong customer service orientation
• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search
• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Benefits

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package
• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Employee Discount
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED