Lead Retail Associate - The Grand Hotel
About The Position
Live. Work. Explore. as a part of our Retail team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests! We’re hiring Retail Lead Associate to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!
Requirements
- Previous Xanterra Tusayan, LLC retail experience.
- Knowledge of Grand Canyon National Park and surrounding areas.
- Previous retail and/or experience operating a POS/cash register, handling and/or counting cash accurately and maintaining proper sales records and reports.
- Constantly: stand and walk.
- Frequently: lift/carry up to 20 lbs., and push/pull up to 25 lbs.
- Occasionally: sit, reach outward & above shoulder, squat/kneel, bend, crawl, climb, lift/carry up to 50 lbs., and push pull up to 100 lbs.
Responsibilities
- Fully understand and support Xanterra Mission Statement and Core Values.
- Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests
- The Retail Sales Lead shall have the same duties and responsibilities as the Retail Sales Clerk.
- Carry out the assignments given by the store manager and see that clerks carry out assigned duties.
- Assist store management in the training of new sales clerks and keep store management informed of training progress.
- Help with processing store paperwork and receive product as directed.
- Assist with opening and closing duties as directed, including assisting clerks with deposits and drops.
- Maintain security at all times in the store.
- As directed ensure housekeeping is being attended to in the store, as well as stocking, folding and display maintenance.
- Emphasize customer service at all times to clerks.
- Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
- Other duties as assigned.
Benefits
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
