Lead Residential Counselor (Mental Health Services)

VinfenHyannis, MA
$25 - $25Onsite

About The Position

Provides direct service in a GLE/SIE residential setting, helping individuals overcome barriers to independent living. Implements treatment plan support interventions as coached by the Team LPHA Clinician. Assumes administrative officer roles to support the Program Director and liaises with families. Supports individuals in obtaining and understanding medical and psychiatric care, administers medications according to MAP policies, and provides crisis interventions. Responsible for physical site maintenance, ensuring a safe, comfortable, and clean environment.

Requirements

  • Strong commitment to the right and ability of Persons Served (PS) to live, work, have meaningful relationships and receive the resources and support needed in their community of choice.
  • Skills and competence to establish supportive trusting relationships with PS, families and neighbors.
  • Sensitivity to cultural, religious, ethnic, disability and gender issues.
  • Ability to balance competing priorities.
  • Ability to make independent judgments and decisions.
  • Ability to work in a professional and confidential capacity.
  • Knowledge of personal computer applications and equipment.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Must be at least 21 years of age.
  • Must have maintained a valid US driver's license for at least six months.
  • Must be able to pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb.
  • Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
  • Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
  • Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
  • Ability to assist PS with tasks of daily living.
  • Ability to remain in a stationary position 50% of the time as needed.
  • Ability to bend, reach, file, sit, stand, and move around the facility.
  • Ability to speak, hear, and communicate with PS, staff, and external representatives.
  • Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • CPR required within two weeks of hire.
  • First Aid required within two weeks of hire.
  • MAP required within 150 days of hire.

Nice To Haves

  • Associate’s degree in a human service discipline.
  • One year as a residential counselor in a setting working with PS facing mental health challenges.
  • One to two years of job-specific experience in the human services field.
  • Bilingual/bicultural applicants.
  • Applicants with lived experience of psychiatric conditions.

Responsibilities

  • Assists the Program Director in orienting new residents.
  • Collaborates with Integrated Team members to address resident needs and implements treatment plan interventions.
  • Performs day-to-day assignments as directed by the Program Director.
  • Uses recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches with residents.
  • Adheres to safety, maintenance, Human Rights, and other operational policies and procedures.
  • Assumes roles of Medication Officer, Safety Officer, Human Rights Officer as assigned by the Program Director.
  • Schedules and facilitates weekly group meetings with residents, including menu input.
  • Performs primary grocery shopping weekly or as needed for the residence.
  • Complies with physical site licensing standards and regulations.
  • Stores, administers, documents, and disposes of resident medication consistent with MAP requirements and company policy.
  • Teaches residents medication management.
  • Creates opportunities for residents to participate in the smooth operation of the residence, including meal preparation and physical site maintenance.
  • Encourages social interaction among residents and helps create a collaborative environment.
  • Serves as a resource for neighbors.
  • Helps residents prepare meals.
  • Acts as an advocate for residents.
  • Participates in trainings, supervision, and staff meetings.
  • Completes all required documentation.
  • Contributes to program quality improvement goals and objectives.
  • Helps residents use crisis intervention techniques and accesses on-call backup when needed.
  • Supports the provision of evidence-based practices and best practices to residents.
  • Completes Infection Control Inventory for the residence.
  • Assists the Program Director with organization of surveillance testing of staff and residents.
  • Completes incident documentation as needed.
  • Performs physical site maintenance activities following the maintenance schedule.
  • Performs other related duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
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