Lead Residential Concierge -2nd Shift- FT $20HR (South Loop)

MFort Security Services • Chicago, IL

6d • Onsite

About The Position

MFort Security Services is seeking a professional and reliable Second Shift LEAD Concierge Security Officer to join their team. This position is responsible for maintaining a safe and welcoming environment at a residential property. The ideal candidate has strong customer service skills, a calm and courteous demeanor, and previous experience in a concierge or front-desk role.

Requirements

• Must be at least 18 years of age
• High school diploma or GED required
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
• Minimum 2 year of residential concierge or lead front desk security experience
• Strong customer service and communication skills
• Ability to multitask and remain composed under pressure
• Capable of standing and walking for extended periods
• Able to work independently
• Must pass a drug screening and background check

Responsibilities

• Greet and assist residents, guests, and visitors in a friendly and professional manner
• Enforce access control procedures and monitor visitor management systems
• Observe, report, and document incidents, safety hazards, or suspicious activity
• Conduct routine patrols of the property to ensure a secure and orderly environment
• Maintain situational awareness and respond promptly to emergencies or concerns
• Adhere to all company policies, post orders, and client procedures
• Communicate effectively with property management, clients, team members, and contractors
• Responsibly use company and client-provided equipment for security and monitoring tasks
• Perform additional duties as required by site management or MFort supervisors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED