Lead Researcher

Motorola Solutions•Chicago, IL

6d•$101,300 - $202,600•Remote

About The Position

Develop and test digital user interfaces, layouts, and functionality to ensure usability and to identify opportunities at the intersection of user needs and commercial goals to drive organizational strategy and influence long-term product roadmaps leverage strategic design thinking. Apply frameworks of Business Model Innovation to ensure research insights deliver measurable financial and operational value. Utilize a deep background in design fields (product design, architecture, interior design, etc.) to understand, embed, and elevate the role of research throughout the design and development process. Leverage expertise in architectural studies to conduct contextual inquiries and ethnographic studies, specifically focusing on how built environments impact digital interactions and user behavior. Utilize spatial thinking and systems mapping tools, such as AutoCAD, SketchUp and Figma to analyze and model complex user workflows within physical-digital hybrid environments. Employ expertise in architectural studies to decode user mental models developed from interactions in the physical world, to inform visual design and interaction strategies. Use systems thinking frameworks to comprehensively map interconnected user journeys and service blueprints across multiple touchpoints. Advance the unique practice of physical-digital hybrid experience research by evolving research and dissemination methodologies, strategy, skills, and tools specifically drawn from architecture and design strategy fields. Facilitate cross-functional workshops using design thinking methodologies to align product, engineering, and C-suite stakeholders on user-centered strategies. Design and rigorously test the information architecture and usability of digital devices, websites, and software, with a critical focus on aesthetics, design principles, and their relationship to the built environment. Craft and test value propositions to ensure product-market fit, driving a design-led, human-centered approach to innovation across stakeholder organizations.

Requirements

Masters degree + 2 years experience.

Responsibilities

Develop and test digital user interfaces, layouts, and functionality to ensure usability and to identify opportunities at the intersection of user needs and commercial goals to drive organizational strategy and influence long-term product roadmaps leverage strategic design thinking.
Apply frameworks of Business Model Innovation to ensure research insights deliver measurable financial and operational value.
Utilize a deep background in design fields (product design, architecture, interior design, etc.) to understand, embed, and elevate the role of research throughout the design and development process.
Leverage expertise in architectural studies to conduct contextual inquiries and ethnographic studies, specifically focusing on how built environments impact digital interactions and user behavior.
Utilize spatial thinking and systems mapping tools, such as AutoCAD, SketchUp and Figma to analyze and model complex user workflows within physical-digital hybrid environments.
Employ expertise in architectural studies to decode user mental models developed from interactions in the physical world, to inform visual design and interaction strategies.
Use systems thinking frameworks to comprehensively map interconnected user journeys and service blueprints across multiple touchpoints.
Advance the unique practice of physical-digital hybrid experience research by evolving research and dissemination methodologies, strategy, skills, and tools specifically drawn from architecture and design strategy fields.
Facilitate cross-functional workshops using design thinking methodologies to align product, engineering, and C-suite stakeholders on user-centered strategies.
Design and rigorously test the information architecture and usability of digital devices, websites, and software, with a critical focus on aesthetics, design principles, and their relationship to the built environment.
Craft and test value propositions to ensure product-market fit, driving a design-led, human-centered approach to innovation across stakeholder organizations.