LEAD Replenishment Associate - HYBRID

Nordstrom•Seattle, WA

1d•Hybrid

About The Position

The Lead Replenishment Associate plays a key role in developing talent and enabling the success of the Replenishment organization. They are a strategic and operational leader within the Replenishment team, responsible for driving process excellence and team development. This role influences Replenishment-wide tools and practices to align with business needs and proactively identifies opportunities for improvement. Leads serve as subject matter experts, supporting system execution and acting as a resource for team members. They onboard, train, and mentor new RPAs, fostering a collaborative and inclusive environment. Strong communication and relationship-building skills are essential, as Leads represent the team across divisions and engage in strategic initiatives. They help maintain team alignment with KPIs and ensure consistent results through adaptability and critical thinking.

Requirements

1+ year of Oracle RPAS experience
5+ years of experience in retail merchandise planning or inventory management.
Proficient in Microsoft Excel.
Ability to quickly adapt to new areas of the business.
Proven ability to work in a fast-paced, continuously evolving, and sometimes ambiguous environment.
Strong analytical skills – both quantitative and qualitative.
Communicate complex information clearly and effectively, tailoring style to different audiences.
Strong presentation skills across all levels of the organization.
Ability to prioritize requests and business needs.
Strong collaboration and interpersonal skills.
Ability to ask insightful questions and influence others to achieve positive outcomes.

Nice To Haves

Experience in continuous improvement and training (1+ year preferred).

Responsibilities

Act as a subject matter expert in the Replenishment systems and tools.
Train, coach, and mentor new Replenishment Associates and Demand Forecasters.
Lead team-wide training sessions with timely and relevant content.
Share insights and learnings across the RP organization to drive continuous improvement and shared learning.
Proactively identify gaps and opportunities within the team and advocate for strategic solutions; influence and improve RP-wide tools and processes to align with business needs.
Partner with Sr. Managers and Program Managers on strategic initiatives, adapting to shifting priorities and aligning efforts through open, constructive dialogue with leadership.
Support team alignment with KPI targets and organizational goals.
Foster a collaborative, inclusive team environment through feedback, relationship-building, and regular touchpoints.