Lead Relationship Manager - Payments Acceptance (Remote-Eligible)

Capital One • Riverwoods, IL

1d • $109,900 - $125,400 • Remote

About The Position

The Principal Relationship Manager is responsible for sales, business development, project management, and client management for merchants within assigned industry verticals including Hotel, Car Rental, Lodging, and Entertainment, with a primary focus on supporting large national accounts that operate in franchise models. Key objectives include driving and protecting incremental revenue, improving market share, and enhancing the customer experience while maximizing profitability against priority goals and initiatives.

Requirements

• High School Diploma, GED, or equivalent certification
• At least 4 years of experience in sales, relationship management, business development, strategy, operations or project management within financial services

Nice To Haves

• Bachelor's or Master’s Degree
• 5+ years of experience in sales, relationship management, business development, strategy, operations or project management within financial services
• Experience managing national enterprise accounts
• 2+ years of data analysis experience and experience creating client-facing presentations
• Payments industry experience

Responsibilities

• Establishing relationships with enablement partners and managing large national franchise accounts to maximize transaction volume and market share while identifying new internal and external business opportunities.
• Leveraging data analysis and market research experience to create compelling, data-driven presentations and tailored strategic recommendations for enterprise clients.
• Ensuring the implementation of value-added products, broadening our acceptance footprint, and executing marketing initiatives to improve merchant awareness and increase transactions.
• Implementing operational initiatives, ensuring compliance with network change release processes and business practices, and verifying that partners include all appropriate company products in their offerings.

Benefits

• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED