Lead Registration Specialist

WVU Medicine

1d • Onsite

About The Position

Leads registration associates in performing a variety of administrative and clerical duties to manage patient registration and obtain patient financial obligation.

Requirements

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.
• One (1) year of patient registration experience.
• Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
• Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
• Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
• Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
• Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
• Excellent written and verbal communication skills and the ability to understand written and verbal communication.
• Basic knowledge of medical terminology.

Responsibilities

• Monitors registration activities in assigned area(s) to ensure completion of registration and collection duties; reporting potential issues as necessary.
• Performs registration duties including, but not limited to, obtaining demographic/billing/insurance information, preparing WVU Medicine standard consent form, collecting deposits/co-payments/deductibles/patient liability payments, and preparing armbands for patient identification.
• Assists in training employees and educating staff on pertinent changes to their role.
• Assists in coordinating down time procedures.
• Organizes daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency.
• May also be required to complete daily template adjustments due to unexpected call offs or clinic situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED