Lead Regional Systems Engineer

Emerson•San Diego, CA

6h•$105,000 - $165,000•Hybrid

About The Position

Emerson has an exciting opportunity for an experienced Field Engineer looking for an opportunity to grow and develop professionally. Based in San Diego, CA, you will be part of a team of customer support engineers who can analyze and solve problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations. You will assist the regional leader in maintaining and building key business relationships with customers in service, upgrades, and regional project implementation, and by supporting the growth and development of the field engineering team!

Requirements

Bachelor's degree in engineering, computer science or related technical field, or equivalent combination of education and experience
10+ years' experience in a customer facing field service role or related experience.
Be able to travel up to 50%-70%.
Legal authorization to work in the United States without sponsorship now or in the future.
You understand the importance and interdependence of internal customer relationships.
You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

Nice To Haves

PE or PMP

Responsibilities

Assist with regional operations activities, including the management of regional projects, major Ovation upgrades, regional service support, and technical training and development of field engineers
Organize and coordinate field engineer activities, including scheduling of customer site visits for service support, upgrades, maintenance contracts, emergency technical responses
Work closely with the sales team for business development, and assist with developing accurate and creative solutions for proposals
Maintain strong relationships with customers and provide technical support for emergency customer requests
Demonstrate a strong technical background, including in-depth product hardware / software knowledge, process control experience, project management, and control applications design and control system installation start-up