Lead Recreation Attendant - $22/hour + Commissions

Salamander Hospitality, Llc•Aspen, CO

15h•$0 - $22•Onsite

About The Position

The Health Club Lead is responsible for overseeing the daily operations of the Health Club during assigned shifts, ensuring a safe, clean, and welcoming environment for all members, guests, and employees. This role serves as the on-site leader, balancing elevated guest service with consistent enforcement of policies and operational standards. The Health Club Lead also supports membership growth through renewals and guest engagement.

Requirements

High school diploma or equivalent required
Strong interpersonal and guest service skills with a professional demeanor
Ability to confidently enforce policies while maintaining a positive guest experience
Excellent organizational and time-management skills
Strong attention to detail and commitment to cleanliness and presentation standards
Ability to work independently and make sound decisions in a single-coverage environment
Basic computer skills and ability to learn property management or membership systems
Flexibility to work varied schedules, including weekends, holidays, and early mornings/evenings

Nice To Haves

Minimum of 1–2 years of experience in hospitality, wellness, fitness, or guest service environments preferred
Previous experience in a leadership or supervisory role preferred
Experience with membership-based or wellness facilities is a plus

Responsibilities

Independently open and close the Health Club in accordance with established SOPs
Serve as the primary on-site point of contact for all guests and members during assigned shifts
Enforce all Health Club policies, including: Membership and access guidelines, Liability waiver requirements, Guest pass policies and restrictions
Conduct hourly facility walk-throughs to ensure: Equipment sanitation and cleanliness, Organization and presentation of all spaces, Replenishment of towels and amenities
Address guest concerns and service recovery situations appropriately.
Complete detailed and accurate shift reports and logs.
Train, mentor, and coach part-time attendants on SOPs, guest engagement, and compliance.
Ensure consistency of operations between shifts, maintaining alignment across AM and PM coverage.
Support onboarding and continuous training efforts for Health Club staff.
Proactively support membership renewals prior to expiration.
Identify opportunities to convert day-pass users into longer-term memberships.

Benefits

One free meal in the employee dining room per shift for all service professionals.
Discounted rates at all Salamander properties for full-time and part-time service professionals.
Free gym usage for full-time and part-time service professionals.
Free onsite parking.
Free ski pass for full-time service professionals during the winter; or ski pass bonus.
50% discount on food and beverage in West End Social.
25% discount on food and non-alcoholic beverages in Meadows Café.
We-cycle program located on-site.
Eligible for employee referral benefit.
Employee housing when available, restrictions may apply.
Discounted tennis and pickleball rates.
Hiking trails located directly on-site
Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment (for full-time employees with employee contribution).
Employer-provided Basic Life Insurance and Basic AD&D after 90 days of employment.
401K eligibility after 90 days of employment for full-time employees; part-time and on-call employees can qualify after two consecutive years of working at least 500 hours or working 1000 hours in one year.
401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period.