Lead Recovery Support Specialist

Triumph Treatment Services• Yakima, WA, US, WA

3d•$19 - $25•Onsite

About The Position

The Lead Recovery Support Specialist is responsible for facilitating a safe and secure experience, where the patient's emotional and physical needs are respected and addressed. A key responsibility in this role involves supporting the program's administrative requirements and taking on a leadership role on-site when the manager is unavailable. They ensure the agency's policies and procedures, as well as the program's protocols, are implemented, guaranteeing that patients receive top-quality care.

Requirements

High School Diploma or GED required.
Valid drivers license and vehicle insurance required.
Ability to understand, remember, and apply oral and written instructions or other information.
Ability to plan, organize, and carry out assignments from management staff with minimal direction.
Ability to analyze situations and make decisions that moderately impact the immediate work unit.
Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
This position requires standing, walking, and bending for long periods.
This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

Nice To Haves

Associate of Art of Science degree preferred or equivalent combination of education and work experience.
Bilingual preferred.

Responsibilities

Oversees the orientation of employees to assure familiarity with job requirements, relevant policies, and procedures, proper use of tools and equipment, productivity expectations, safety practices, etc.
Promotes intra- and inter-departmental cooperation and positive morale. Provides direction and answers co-workers questions.
Responsible for departmental operations in the absence of the supervisor and delegates job duties as needed.
Accurately coordinates work and vacation schedules. Reviews and approves leave requests. Takes appropriate action to promote attendance and minimize tardiness.
Ensures the collection of time sheets, routes to the appropriate individual for approval, and forwards by prescribed deadline.
Ensures that supplies are stocked and available; orders additional supplies if necessary.
Provides initial coaching and mentoring to staff as appropriate
Refers performance issues to the supervisor or manager to evaluate if a performance improvement process is needed.
Ensure exceptional customer service to patients by providing assistance with daily living skills, managing appointments and transportation, overseeing medication, and offering comprehensive parenting support.
Record patient behaviors to aid treatment planning.
Perform daily inspections of client rooms and the building as needed throughout the day. Additionally, conduct routine checks of bedrooms and grounds.
Serve as an active attendee and participant in staff meetings, "stand-up" sessions, and pass-downs during shift changes.
Provide essential office services, including answering phone calls and taking messages, typing documents, and scanning files.
Ensures that the workspaces are clean, organized, and fully stocked. Experience efficient and well-maintained office operations with our professional assistance.
Effectively document treatment activities in a patient's record, it is essential to have a proficient understanding of the Electronic Health Record (EHR).
Supervise and carefully monitor the sample collection process for urinalysis drug testing, ensuring all necessary documentation is completed accurately.
Discover crucial details about the program's patient guidelines and their purpose. Learn where and how to obtain the necessary items for a successful and enjoyable treatment journey. Explore additional supportive information to ensure a positive experience.
Other duties as assigned.