Lead Receptionist- Medical Office

Kidney Care Center Of Georgia•Cumming, GA

13d•Hybrid

About The Position

We are looking for a motivated individual to work as a receptionist in the medical field. This position will perform a variety of administrative functions with a focus on customer service. Vibrant personality and professional presence. Travel is involved with this position between all of our offices: Gainesville, Braselton, Cumming, Johns Creek, and some Habersham as needed. This is a transitional position that is intended to grow assigned individual into a department manager as the department grows.

Requirements

Minimum of a high school degree or equivalent required.
Leadership Skills
Customer Service for front desk and phone reception.
Data Entry / EMR Systems
Attention to Detail
Money Collection

Nice To Haves

Some lead experience is preferred.

Responsibilities

Patient Registration: Check-in, Obtain/Update Signed Patient Forms, Obtain Insurance Cards and enter/update in EMR System, collecting co-payments, deductibles, and any other patient owed account balance at both check-in and check-out.
Answering our scheduling line, appointment scheduling.
Other duties as assigned.
Training New Hires
Create Weekly Staff Schedules for Reception Team
Manage Coverage for Staff Call Outs
Ensure work ques are being completed by the department in a timely manner
Build Provider Schedule in EMR System
Assist Reception Manager with implementation of polices and procedures