Air Cargo Lead Ramp Clerk - SEA

Worldwide Flight Services, Inc.•Seattle, WA

7d•Onsite

About The Position

The Lead Ramp Service Clerk performs the duties of a Ramp Service Clerk while leading assigned personnel. The role involves maintaining satisfactory work quantity and quality, explaining and demonstrating procedures and safety methods, scheduling and apportioning work, evaluating work methods and results, bringing problems to management, and assisting management with tools, equipment, and materials. The employee must follow company rules and regulations and comply with WFS site security procedures, monitoring activity and reporting security breaches, suspicious occurrences, or non-compliance with the site security plan. This position is covered by a collective bargaining agreement requiring membership in the Transport Workers Union and payment of union dues. Ramp duties include loading and unloading aircraft, transporting cargo, operating vehicles and equipment around aircraft, assisting with aircraft push-back and towing, connecting aircraft water and electrical services, and de-icing aircraft. The work takes place in congested airport areas and may involve confined cargo spaces, heavy loads, heights, and high noise levels. Employees must be able to communicate and respond to commands and safety warnings, including during ground-to-cockpit operations.

Requirements

High school diploma, GED, or equivalent.
Must be at least 18 years of age.
Valid driver’s license.
Ability to read, write, fluently speak, and understand English.
Ability to communicate successfully with others.
Ability to work rotating shifts, including weekends, holidays, and days off.
Ability to judge distances.
Ability to work in a high-noise-level environment.
Ability to confront and question unauthorized personnel in secured areas and report their presence to authorities as necessary.

Nice To Haves

At least one year of customer service experience.

Responsibilities

Maintain satisfactory quantity and quality of work by assigned personnel.
Explain and demonstrate work procedures and methods, including safety practices.
Apportion and schedule assigned work.
Observe and analyze work methods and results, bring problems to management’s attention, and assist management with tools, equipment, and materials.
Comply with WFS site security procedures, monitor staff, contractors, and visitors, and report security breaches, suspicious occurrences, or non-compliance.
Load and unload aircraft cargo weighing up to 70 pounds and position loaded containers weighing up to 3,200 pounds on rollers.
Drive vehicles weighing 3,000 to 80,000 pounds in congested areas around aircraft, vehicles, and equipment.
Perform or assist with aircraft push-out and towing, including ground-to-cockpit communication using hand signals and voice commands.
Transport cargo to and from aircraft, negotiate congested areas with attached carts, and read off-load sheets to determine cargo destinations.
Respond to verbal commands and safety warnings with or without assistance of sight or visual aids.
Pull, push, and lift bags weighing up to 70 pounds onto or from conveyor belts.
Connect a water hose to aircraft.
Lift, connect, and remove a 40-pound KVA electric cable to or from aircraft.
De-ice aircraft at heights of 20 to 80 feet by holding the spray nozzle and applying glycol to the exterior of wings and fuselage.
Follow company rules and regulations.