Lanai Air Lead Ramp Service Agent (Kapalua)
About The Position
Lanai Air is a critical component to the delivery of “high quality-high touch” consistent service experience to every guest traveling, responsible for providing a seamless “point to point” delivery between the Hawaiian Islands. The Lead Ramp Service Agent is responsible for the day-to-day supervision of all ground service handling, ensuring all activities are conducted in accordance with applicable regulations & standards of Lanai Air. The safety of guests and assets is of utmost importance, and the Lead Ramp Service Agent will ensure established procedures & safety precautions are consistently practiced in all Ramp Service functions. This role involves coordination with the Lānai Air Ramp Operations Manager, System Operation & Reservation Coordinators, Guest Service Agents, and the Western Aircraft crew & maintenance team members on a regular basis, emphasizing communication for a smooth and safe operation. Pūlama Lāna‘i, the parent company, honors the island’s history and celebrates its future, with employees on Lanai and Oahu working with residents and businesses to achieve a bright vision. The company invites candidates passionate about culture, collaboration, sustainability, economic diversity, community engagement, and land stewardship on Lanai to consider open positions.
Responsibilities
- Day-to-day supervision of all ground service handling
- Ensuring all activities are conducted in accordance with applicable regulations & standards of Lanai Air
- Ensuring established procedures & safety precautions are consistently practiced in all Ramp Service functions
- Coordinate with the Lānai Air Ramp Operations Manager, System Operation & Reservation Coordinators, and Guest Service Agents
- Coordinate with the Western Aircraft crew & maintenance team members on a regular basis
- Conduct individual and business affairs in highest ethical and legal fashion
- Establish and contribute to a supportive, creative, enthusiastic, and cooperative working environment for all
- Build strong communication links with supervisors, peers, and employees
- Continuously strive for excellence in the workplace, the Company environment, and as a Company representative
- Comply with all Company policies and standards
- Conducts business in alignment with the Mission, Vision, and Values of Pūlama Lāna‘i
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
