Lead Radiology Scheduler / Admin Assistant
About The Position
Copley Hospital, located in Morrisville/Stowe VT, is looking for a Lead Scheduler/Admin Assistant for the diagnostic imaging department. This role involves registering incoming patients, scheduling and coordinating patients for all diagnostic imaging services. The ideal candidate will have an understanding of all diagnostic imaging modalities to effectively coordinate patient examinations, ensure proper information is available, and understand all insurance requirements for pre-certifications and medical necessity. The position requires knowledge of medical terminology, the ability to communicate procedure descriptions and examination preparation to patients and staff, and to act as a liaison between Physicians and Radiologists. The role also ensures the proper performance of office procedures and prepares reports as needed. A significant portion of the day will involve phone communication with patients for scheduling and answering questions. Copley Hospital offers various shifts across Full-Time, Part-Time, and Per Diem needs.
Requirements
- High School Diploma and Medical Office Experience
- Understand Medical Terminology and have experience working in a medical setting
- Six to twelve+ months of related experience.
- Excellent communication, computer, and organizational skills.
- Knowledge of medical terminology.
- Excellent customer service skills.
- Ability to maintain confidentiality.
- Ability to multi-task.
- Works well under pressure in fast-paced environment.
Responsibilities
- Greets and communicates with patients or other individuals in a professional manner.
- Schedules patients in a timely manner. Gives patients the appropriate preparation instructions. Answers questions as needed. Understand all radiology modalities to coordinate patient examinations.
- Uses computer with understanding of CPSI, Word and other computer programs.
- Understands how to use the Enterprise Wide Scheduling System.
- Assures diagnostic imaging orders are complete for medical necessity and prior approvals.
- Understands insurance requirements for pre-certification, and medical necessity.
- Retrieves and distributes reports to appropriate departments and mails to outside physician and facilities.
- Answers department telephone using professional telephone skills. Communicates between physicians, Radiologist, and technologist.
- Assures proper documentation on all diagnostic imaging orders.
- Prepares release forms and prepares films as requested using HIPAA regulations. Maintains release system
- Prepares daily physician log; provides copies of reports as requested; keeps track and records who reads all films; refers calls for billing information.
- Keeps reception and counters neat, clean and free of clutter and maintain appropriate supplies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
