Lead Quality Engineer

Jabil•Tampa, FL

10d

About The Position

The Lead Quality Engineer directs Quality Engineers in their assigned area, providing efficient, enthusiastic, and integrity-driven leadership. The role represents the quality function and provides technical support, in coordination with internal support groups, for manufacturing issues affecting global customer accounts. It develops and implements Quality Engineering strategies aligned with campus strategy and supports quality, process optimization, and manufacturing standardization across customer accounts. The position leads team development and performance management, including training, coaching, goal setting, feedback, evaluations, recognition, and recruitment. It manages communication and coordination within the department and across teams, supports cost management, and provides regular strategy and cost updates to relevant managers. Technical responsibilities include maintaining quality plans and schedules for global new product introductions using APQP and customer-specific process optimization; supporting quoting and process design; improving inspection processes; delivering specialized training; maintaining quality documentation; reviewing supplier, internal, and customer discrepancies; coordinating corrective and preventive actions; supporting supplier improvement; and providing technical quality support to customers. The role also supports process improvement, regulatory compliance, and quality systems.

Requirements

Bachelor’s degree and seven years of related experience, or an equivalent combination of education and experience.
U.S. citizenship is required for site-specific security clearance.
Knowledge of quality management systems such as ISO 9001 and AS9100.
Knowledge of statistical process control (SPC), root cause analysis, data analysis tools and techniques, and quality-control procedures.
Proficiency in Six Sigma, Lean, and other quality tools.
Strong analytical and problem-solving skills, including the ability to identify quality issues, perform root cause analysis, and develop effective solutions.
Excellent communication and collaboration skills for conveying technical information and working with stakeholders.
Leadership skills for managing quality projects and mentoring junior engineers.
Attention to detail and focus on quality standards.
Ability to manage multiple projects and meet deadlines; project-management skills.
Understanding of regulatory compliance requirements and manufacturing processes.
Knowledge of NPI through APQP format or an equivalent.

Nice To Haves

Electronics manufacturing experience, including knowledge of SMT, wave solder, selective solder, and conformal coating.
Five years of demonstrated manufacturing experience in a regulated industry.
Strong working knowledge of AS9100/ISO 9001, DoD, and MIL-SPEC requirements.
Strong working knowledge of J-STD-001 and its space addendum.
IPC 600, 610, and 620 certifications; preferred but not required.

Responsibilities

Direct and coordinate Quality Engineers in the assigned area, maintaining high standards of efficiency, integrity, and performance.
Identify individual and team development needs; create or validate training curricula; coach and mentor Quality Engineering staff.
Set measurable individual and team goals, solicit feedback, provide coaching and counseling, conduct timely evaluations, and drive continuous improvement.
Coordinate large teams and maintain focus during crises; ensure recognition and rewards are managed fairly and consistently.
Facilitate clear, effective communication and the exchange of ideas within the department.
Develop and implement Quality Engineering strategies aligned with campus strategic directions and provide regular execution updates to the Quality Engineering Manager.
Identify cost-reduction opportunities, monitor departmental costs and trends, and provide cost feedback to the Assistant Test Engineering Manager.
Develop and maintain QA plans and timelines for global new product introductions using APQP and customer-specific process optimization.
Support quoting activities through participation in initial process design, development, and implementation.
Evaluate inspection processes and provide input through inspection aids and instruction guidelines.
Develop and implement specialized customer-specific training for applicable functions.
Create and maintain systems for document storage, access, review, and documentation-file maintenance for global customer accounts.
Review supplier, internal, and customer discrepancies; coordinate and track corrective and preventive actions and assess their effectiveness.
Participate in vendor surveys and proactively support supplier process-improvement efforts.
Interface with departments regarding policies and procedures and assist with process improvement, optimization, and manufacturing-process standardization.
Provide technical support to customers on quality issues as needed.
Recruit and interview Quality Engineers and Technicians, coach staff in interviewing and hiring, and address factors affecting team-member turnover.