Lead Quality Engineer

Henkel • Seabrook, MD

2d • Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

• Bachelor's Degree in Chemical Engineering, Chemistry or within a relevant Science discipline
• 6+ years of experience in chemical manufacturing, quality, or technical operations environments.
• Strong knowledge of ISO/QS standards and quality methodologies, including Six Sigma, 8D, and A3 problem-solving tools.
• Proven experience leading cross-functional teams, managing customer relationships, and resolving complex plant manufacturing issues.
• Experience with laboratory systems, database management, and quality systems; SAP, Thermo Fisher SampleManager, and cGMP experience preferred.

Nice To Haves

• Adhesives, sealants, or coatings industry experience preferred
• occasional travel required

Responsibilities

• Lead customer complaint investigations, partnering with manufacturing, R7D, sales customer service, and technical teams to identify root causes, implement corrective actions, and meet quality KPI's.
• Serve as the primary technical resource for customers by conducting audits, troubleshooting, product demonstrations, and on-site visits to resolve issues and improve performance.
• Manage site quality programs, including Supplier Quality Control (SQC), product adjustments, and continuous improvement initiatives to reduce quality costs and enhance operational performance.
• Oversee customer sample testing activities, interpret results, and communicate findings and recommendations to customers and internal stakeholders.
• Deliver technical training and coaching for customers, sales teams, and cross-functional partners while collaborating closely with Quality, Marketing, Product Development, and innovation teams.
• Lead internal quality audits (LPA, GMP, and product audits), drive corrective actions to closure, and maintain expertise in quality systems and databases such as SAP, LIMS, and SmartFactory.

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior