Lead Quality Analyst

Electric Reliability Council of Texas • Taylor, TX

3d

About The Position

The Quality Analyst plays a critical role in advancing operational excellence by evaluating processes, uncovering inefficiencies, and implementing sustainable, data-driven improvements. Partnering closely with teams across the organization, this role applies Lean, Six Sigma, and other continuous improvement methodologies to reduce costs, strengthen quality, and build a culture of accountability and excellence.

Requirements

• Requires minimum 8 years job related work experience in excess of degree requirements
• Requires strong analytical skills with the ability to interpret complex data and translate findings into actionable plans.
• Requires proficiency in data analysis tools such as Excel or Power BI, and experience with process mapping tools (e.g., Visio)
• Requires excellent project management skills and ability to lead cross-functional teams
• Bachelor's Degree : Engineering, Computer Science. Business, Accounting, Auditing or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Nice To Haves

• Prefer minimum 8 years of experience in continuous improvement, process improvement, or operations analysis
• Prefer experience in continuous improvement, process improvement, or operations analysis
• Prefer understanding of the electricity industry
• Six Sigma (Preferred)
• ASQ (American Society for Quality) (Preferred)

Responsibilities

• Defines and drives the organization’s quality analysis strategy, establishing standards, tools, and frameworks that align with business objectives and long-term operational excellence goals.
• Leads the organization’s continuous improvement program, prioritizing high-impact initiatives and ensuring measurable outcomes across departments.
• Oversees the design and delivery of quality reporting at the executive level, providing strategic insights and recommendations that influence business decisions.
• Establishes and governs the organization’s corrective and preventive action process, ensuring systemic issues are resolved and recurrence is prevented.
• Serves as the senior quality liaison to executive stakeholders, building partnerships that embed a culture of quality and accountability across the organization.
• Leads the design and implementation of enterprise-wide continuous improvement training programs.
• Builds internal competency in Lean, Six Sigma, and related methodologies across all levels of the organization.
• Leads change management strategy for major quality and operational transformation initiatives.
• Engages stakeholders at all levels to foster a culture of continuous improvement and operational excellence.
• Owns the organization’s quality audit program, ensures regulatory and standards compliance, and drives a culture of accountability and continuous readiness.

Benefits

• ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior