Lead Dispatcher (f/t)

UCSF • San Francisco, CA

2d • Onsite

About The Position

The Lead Public Safety Dispatcher is responsible for dispatching police personnel in response to calls for service, assists the Technical Services Director, and maximizes continuity within the Dispatch Unit. This position provides lead direction of the operations of the Dispatch center as well as performs the job duties assigned while on-duty in the 9-1-1 center. Positions in this class serve as shift leads and have full lead responsibility over assigned personnel in addition to performing the job duties of a Public Safety Dispatcher. Direction is provided by the Technical Services Director and the Communications Operations Manager. Responsibilities include direction over subordinate Public Safety Dispatchers. Incumbents may serve as training coordinators for formal training and performance programs.

Requirements

• Experience as a Public Safety Dispatcher
• Experience in a lead or supervisory role
• Familiarity with 9-1-1 center operations
• Ability to provide direction over subordinate personnel
• Ability to serve as training coordinators

Responsibilities

• Dispatching police personnel in response to calls for service
• Assisting the Technical Services Director
• Maximizing continuity within the Dispatch Unit
• Providing lead direction of the operations of the Dispatch center
• Performing the job duties assigned while on-duty in the 9-1-1 center
• Serving as shift leads with full lead responsibility over assigned personnel
• Serving as training coordinators for formal training and performance programs

Benefits

• Total compensation information available at https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed