Lead Maintenance Technician - $2,000 Sign-on Bonus!

ACC Management Group • Madison, WI

4d • Onsite

About The Position

We're looking for a skilled and motivated Lead Maintenance Technician to support three multifamily properties in Madison and Fitchburg, WI. This dynamic, full-time role is ideal for someone with strong multifamily property maintenance experience and the ability to coach, lead, and support maintenance staff. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to providing exceptional service to residents and team members alike. The position oversees and performs property maintenance requirements, including resident work orders and unit turnovers, working closely with the Community Manager and team to ensure deadlines, goals, and expectations are met. This role also leads and directs additional Maintenance Technicians assigned to the property(s).

Requirements

• Previous maintenance experience (property maintenance preferred, but not required)
• Previous supervisory experience
• General knowledge of plumbing, electrical, HVAC, and appliances
• Strong problem-solving skills and attention to detail
• Valid driver's license and reliable transportation with current proof of vehicle insurance
• Ability to work independently and manage time effectively
• Positive attitude and great customer service skills
• 1-2 years of maintenance experience required.
• Multi-family property maintenance experience is preferred.
• Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
• Must be able to physically inspect the properties.
• Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
• Maintain valid driver’s license with acceptable driving record.
• Flexibility with working hours and availability for on-call emergencies
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others.
• Personal tools: It is expected that all Maintenance Technicians will furnish their own basic tools. The exception would be any specialty items, i.e., ladders, that are property specific.

Nice To Haves

• Previous property maintenance experience
• Previous supervisory experience

Responsibilities

• Performing routine maintenance and repairs (plumbing, electrical, HVAC, carpentry, etc.)
• Responding to service requests with efficiency and professionalism
• Preparing units for new residents (turnovers)
• Conducting preventative maintenance and property inspections
• Maintaining clean, safe, and attractive grounds and common areas
• Assisting with emergency on-call maintenance (rotating schedule)
• Monitor all interior and exterior for maintenance issues.
• Perform inspections of all apartments, buildings, and common areas.
• Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean.
• Electrical: replace or fix outlets, light switches, fixtures, and breakers.
• Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
• Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
• Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out.
• Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
• General carpentry and drywall repairs as needed.
• Assist with any cleaning and janitorial requests as needed.
• Paint units and general common areas as needed.
• Repair and replace windows and screens as needed.
• Troubleshoot, repair, or replace appliances.
• Maintain an accurate log of trash pickups and snow removal to ensure timeliness and billing is correct.
• Repair and replace locks and deadbolt locks as needed.
• Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
• Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
• Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
• Perform preventative maintenance per the ACC policies and operations manual by testing all emergency lighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
• Available for all on-call emergencies after work hours and weekends per a rotating or established schedule per management.
• All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
• Report and document all accident and emergency situations in a timely manner.
• Keep all resident and sensitive information confidential per the company policy.
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
• Assist other properties with maintenance requests as needed.
• All other duties as assigned.
• This role will lead, and direct additional Maintenance Technicians assigned to the property(s).

Benefits

• Competitive pay with bonus opportunities.
• Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week.
• Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).
• Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!
• Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.
• Paid time off, provided up front, to recharge and reset.
• 10 paid holidays, that include a floating holiday and a birthday holiday.
• Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed