Lead Project Manager, Operations - 1st Shift

GXO Logistics•Remote, OH

11d•Onsite

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Lead Project Manager, Operations, you will be responsible for supporting internal and external projects for an assigned business unit. We want to leverage your skills and years of experience to drive positive results and help us keep our operations running smoothly. If you are excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO.

Requirements

Bachelor's degree or equivalent related work or military experience
4 years of experience in project management creating and deploying processes and procedures within the Supply Chain or Logistics industry
Experience leading cross functional teams
Experience with Microsoft Office (Word, Excel, and PowerPoint)

Nice To Haves

Master’s degree
6 years of related experience
Project Management Institute (PMI) PMP Certification preferred or obtainable within 1 year of start date
Availability to travel up to 20% of the time
Smartsheet experience or working knowledge
Engineering experience
Solid understanding of professional services economics, and experience with change management processes
Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Responsibilities

Create and manage cohesive project programs and plans with identifiable critical paths, task dependencies, risk/issue mitigation processes and major milestones
Work with business leaders to identify and scope areas of opportunity to create and implement process improvements
Develop customer presentations that illustrate solution components and value propositions
Provide value propositions by identifying opportunities through rigorous data collection and analysis
Contribute to the creation of standard operating procedures
Energize customer onboarding and implementation for new business and navigate internal operations
Document requirements for new projects, including current state, future state and gap analysis
Provide analytical, troubleshooting, training or escalation support for new startup initiatives or projects
Monitor completed projects to analyze the health of the account, review KPIs, review operational assumptions vs. planned, etc.
Participate in meetings with Operations Support team to ensure coordination across multiple technical and operational initiatives
Provide project management expertise and coach junior project managers